Assume you are a manager of health informatics department at a private hospital. CEO of the hospital seeking for an accreditation certificate that may affect
positively on the hospital reputation and improve the quality of hospital services. It is a good chance to propose your improvement projects. You current health
information system (HIS) is not sufficient and has many problems. You decided to propose a new HIS as replacement for current system. Q1: Explain your decision about
this issue by using decision-making steps. Q2: based on what you studied on Ch 10; Q2.1 How you can maintain the effective negotiation criteria during your new project
discussion Q2.2 What are the contextual causes of conflict can expected for this new transformational change?


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